Our online and mobile banking service

To make your life simpler, wherever you are and whenever you wish, our online wealth services provide convenient and secure access to your wealth 24/7, by computer or tablet or by using our mobile app. You can also speak with your private banker using the secure chat app, Qwil Messenger.

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What we offer

Our online and mobile banking service makes your life easier

We want you to be able to make payments and transactions, as well as foreign currency exchanges, quickly and securely. You will have convenient access to your finances by logging into our wealth services either online or via our mobile app, wherever you are. Whenever you log in to our Online Wealth Services, you can be reassured that you are on a secure, encrypted session and can message our team with confidence.

Companies and intermediaries

Flexibility for companies and intermediaries to access to their clients’ accounts

  • Professional online banking service

    Our professional online banking services (POBS) provides you with the flexibility to view your clients’ accounts, statements, and valuations online.

  • Working with us

    We will always act in your clients’ best interests, offering only transparently priced products and private wealth services that match their requirements.

    We are here to make your life easier and to assist you in meeting your high-net-worth clients’ financial needs.

    Our primary role is to provide objective guidance as well as product and service excellence.

Our mobile app

Making your life simpler

Frequently asked questions

Nedbank Private Wealth

Do I have to use Face ID/Touch ID/Android fingerprint?

You do not have to use Face ID/Touch ID/ Android fingerprint. This can be turned on or off at any time in the app settings.

What can I do online and on the app?

You can see a consolidated overview of your wealth, make payments and transfers, execute foreign exchange transactions, and analyse the investment performance of discretionary managed portfolios - all in one place.

Why choose our online banking service?

Convenient access to your financials 24/7. Make payments and transactions, as well as foreign currency exchanges, quickly and securely.

Is your online banking platform safe?

Whenever you log in to our online wealth services, you can be reassured that you are on a secure, encrypted session and can message our team with confidence.
Qwil Messenger

Stay in contact with us using Qwil Messenger

Qwil Messenger lets you chat, securely, with our team of advisers. It is designed to reduce the risk of financial fraud and crime, while giving you access to timely information, regardless of your location.

Qwil Messenger works seamlessly on both mobile and desktop. Chats are synchronised across all your devices, and you can sign in from as many devices as you like, at the same time. It also allows you to bring in your other trusted advisers for an easy flow of communication.

How secure is Qwil?

The data included in the chat will be visible only to us.

Unlike other widely used chat apps, Qwil uses two-factor authentication for every user on every device and has end-to-end encryption. It has been built specifically for financial companies and meets strict compliance and security standards that make the likes of WhatsApp and Messenger unsuitable for financial business purposes.

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Read more about the range of services you can choose from

Private Banking team

Our private bankers can give you advice through the app

You can chat with your private banker through Qwil, they can also access and attach documents, such as statements and investment valuations, and send these to you without the need to password protect the documents, due to the added security of Qwil.

Corporate social responsibility

Recognising the impact and taking action

We support projects that help reduce the impact we have on our local and global environment. We work closely with local charities to help improve the communities in which we operate and, more broadly, we partner with Ecologi to offset more than our collective carbon footprint puts back into the environment.

Related case studies

Read about more clients we have helped

We have helped countless clients with their financial needs – some straightforward, some complex. Our bespoke approach, where we really get to know our high net worth clients, allows us to offer solutions that other wealth planners and private banks aren’t able to.

Need advice on our mobile app? Call us

We’re here to help. Call 01624 645000 or email [email protected]

Find out more about our teams in the UK, Isle of Man, Jersey and Dubai here

Frequently asked questions

Nedbank Private Wealth

What is private banking?

Bespoke banking and wealth management services for high-net-worth individuals, tailored to their banking needs.

What makes you stand out?

We plan your banking around your personal circumstances and tailor our services to match your unique needs.

Where are our offices located?

We have offices in London, Jersey and Isle of Man and our representative office in Dubai. Providing a highly personalised service and can manage client’s assets across jurisdictions.

What is foreign currency exchange?

Quite simply, foreign exchange is the value of one currency in relation to another, for example, how many US dollars you get for your sterling.