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Get in touch

Find out how we can help you today. Click on Contact Us below to get in touch using our contact form. We will get back to you as soon as we can during office hours, which are Money to Friday 8am to 8pm UK time (except public holidays).

Alternatively, you can email or call us – full details are below.

Our Offices

To get in touch with our Client Services team please email us by clicking on the button below or call us on +44 (0)1624 645000

If you’d like to get in touch directly with one of our offices, the details are below.


Seventh Floor
12 Arthur Street
Tel: +44(0)20 7002 3600

Isle of Man

St Mary's Court, 20 Hill Street
Isle of Man
Tel: +44(0)1624 645000


31 The Esplanade
St Helier
Tel: +44(0)1534 887889


129/130 1st Floor, Emarat Atrium Building
Sheikh Zayed Road
PO Box 214500
Dubai, United Arab Emirates
Tel: +971(4)346 5581

Fraud hotline

Weekdays 8am-8pm UK time
Tel :+44(0)1624 645000

Weekdays 8pm-8am UK time
Weekends and UK public holidays
Tel: +44 (0)2081 673223

Visa card hotline

Available 24/7
Tel:+44(0)1624 645111

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Our complaints procedure

We are committed to providing you with a consistently high standard of service. If, for any reason, you think we have fallen short of this level of service, please tell us so we can take steps to put things right.

We will always do our best to respond as quickly as possible and we are fully committed to listening carefully to you and try to find a solution.

For full details of our complaints procedure please click the link below.