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Tariff of charges personal accounts

Free services

  • Online Wealth Services (mobile app and desktop)
  • Detailed bank statements/Valuations (available via Online Wealth Services)
  • Sterling chequebook
  • Standing orders
  • Direct debits
  • Platinum Visa debit cards (Sterling, Euro, US Dollar)
  • Certificates of bank interest
  • Fixed term deposits
  • Clearance of Sterling cheques drawn in the British Isles
  • Clearance of Euro cheques drawn on UK banks

We provide a number of additional services for which a charge is payable. Charges are debited to your account, in the relevant currency, at the time the service is provided.

We reserve the right to charge an additional fee for the administration of accounts which require enhanced due diligence. The most common charges are shown below.

Where applicable, VAT will be charged on any taxable services provided.

Where a fee is variable, we will tell you about the amount in advance, so that you can agree to it before it becomes payable.


Payment charges

Online payments Value Charge
Sending Sterling payments within the UK Up to £100,000 Free
£100,001 or more £25
Sending payments outside the UK All values £25/€35/$40
Payments instructed in writing Value Charge
Sending Sterling payments within the UK All values £30
Sending payments outside the UK All values £30/€40/$45

Platinum Visa debit cards are issued free of charge. If you use your debit card to buy goods/services for cash withdrawals in a currency other than the currency of the card, the value of the payment will be converted by Visa at the prevailing exchange rate, plus a fee of 1.75%.


Unauthorised borrowing charges

Unarranged overdraft – Referral fee £25
Unarranged overdraft – Follow up letters £25 per item
Arrears charge – If you miss a mortgage or loan payment – Referral fee £25
Arrears charge, as above – Follow up letters £25 per item
Refusing a cheque, standing order or direct debit due to lack of funds £25 per item
Unauthorised overdraft interest rate 9% above the bank’s base rate*.

*see for details of the bank’s base rate. Please also refer to the Mortgage Charges section below.


Cheque deposits and collections

Clearance of currency cheques paid in (subject to varying clearance times) The correspondent bank upon which the cheque is drawn may deduct a charge. This will vary and is outside of our control.

We may apply a courier charge of £30/€50/$50.


Issuing cheques on your behalf

Sterling cheque £15
Euro cheque €22

We may apply a courier charge of £30/€50/$50.


Issuing cheques on your behalf

Sterling cheque £15
Euro cheque €22

Please note, we do not issue cheques in other currencies.


Other fees and charges

Cancelling a cheque (unless it has been stolen or lost)* £15
Special presentation of a cheque* £25
Issuing duplicate statements (note, statements are available online, free of charge) £5 per sheet
Issuing duplicare or ad-hoc valuations (note, valuations are available online, free of charge) £25 per valuation
Proving copies of paid cheques £20 per cheque
Status enquiries £25
Audit reports £50 for the first account, £20 for subsequent accounts, capped at £1000
Language translation of documents £50 per item
Delivery of Visa card or Visa PIN via courier (note, Visa PIN is available online, free of charge) £30/€50/$50
Returned mail charge £25 per month

Please note, cheques become out of date six months after the date of issue.


Investment charges – Execution-only investment services

Value Charge
Charge for custody holding and investment administation
(based on the mid market value of any securities held, at the end of each quarter)*
The first £1 – £249,999 0.25% per annum
The next £250,000 – £999,999 0.15% per annum
Thereafter (£1,000,000 or more) 0.10% per annum
Minimum annual charge £150
Dealing charge** 0.50%, (minimum £50, maximum £100), per transaction
Custody movement – UK and US secutities** £25 per transaction
Custody movement – Other securities** £40 per transaction
Custody movement – Hedge funds** £80 per transaction
Brokergae charges/Stamp duty Any market related charges will be passed on to you
Annual income and trading report*** £25 per copy***

Payable quarterly in arrears.

** These charges will apply to any purchases, sales and transfers of securities to third parties.

*** Waived if Nedbank Private Wealth manages the portfolio on your behalf under a discretionary mandate.

In addition to the above, from time to time certain investment transactions may involve fees being deducted by our overseas agents. We reserve the right to pass on any such charges levied. Details of charges for other services, not listed above, will be advised when the service is provided.


Wealth planning and investment advice fees

Available upon request.


Mortgage charges

Description Charge
Valuation fee Cost of the valuation report which we will use to calculate how much we will lend to you. This cost will be charged to you. There are other homebuyer valuations and surveys available to you at an additional cost. Variable
Legal fees We will instruct a legal representative to act for us to complete the legal documentation for the mortgage. These fees will vary according to the nature of the transaction, and will be charged to you. Variable
Changes to the mortgage After you start the mortgage, you may wish to make changes which may incur a charge. Variable
Arrears charge Applicable each time you miss a contractual payment under the mortgage. £25
Solicitor’s costs in relation to arrears If we take action to enforce the terms of the mortgage, you will be responsible for paying all the fees, including legal fees. The fees will depend on the type of action we have to take. Variable
Redemption administration fee To register a discharge at the Land Registry. £60
Unpaid ground rent service charge Payable if we have to communicate with you and your landlord regarding outstanding ground rent or service charges, in order to protect the security on which the loan is based. £50