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Information for our clients

We seek to make our clients’ lives easier. Given you live in 160 different countries, and travel extensively, we post the latest client information here for easy access.

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Client notices

Access the latest updates that relate to you and your accounts with Nedbank Private Wealth, as well as information that may come in handy.
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Literature downloads

Download application forms, terms and conditions, fees and charges, and other useful documentation.

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Help and guides

View our “How to” guides and find answers to frequently asked questions.

Protect yourself from fraud

While the world was certainly quieter during the coronavirus pandemic, criminals were out in force. And the end of lockdown is unlikely to see a drop in scams. Our staff are trained to spot fraud attempts and remain ever vigilant.

 

Find out about the threats facing your finances, and how you can protect yourself against them.

24/7 access to your finances with online wealth services and our mobile app

We offer an online wealth service and a mobile phone app – both of which are regularly upgraded – to access your finances 24/7. Meanwhile, our secure chat messaging app, Qwil, allows you to securely engage with our team, regardless of your location.

Company news

June's business update amid COVID-19

1 Jun

   |   1 min

This is the latest update as to how we, as a business, are operating as a result of the lockdown restrictions stemming from the coronavirus pandemic.

Webinar: fraud and cybercrime

4 May

   |   31 mins

During a 30 minute update, we looked at the types of scams that fraudsters and cybercriminals are currently running and how people are far too easily duped.

April's business update amid COVID-19

29 Apr

   |   1 min

This is the latest update as to how we, as a business, are operating during the coronavirus pandemic.

Restoring the earth one tree at a time

22 Apr

   |   2 mins

Today is Earth Day, an annual event to demonstrate support for environmental protection. To mark the day, we look at an environmental programme we have recently introduced in our organisation.

Read the latest edition of Opportunity

Our client magazine, Opportunity, is published three times a year and provides insights and company updates for our clients.

 

If you would like to subscribe, please contact your private banker, who can add you to the mailing list, or you can sign up for yourself via our subscription centre.

Get in touch

If you are interested in becoming a client, please complete the form via the ‘become a client’ button below. Alternatively, if you are already a client, or if you have a question about how we help clients in particular circumstances, please use the ‘contact us’ button.


We will get back to you as soon as we can during office hours, which are Monday to Friday, 8am to 8pm (UK time), except for UK public holidays.

Become a Client

Thank you for your interest in Nedbank Private Wealth. Please call us on +44 (0)1624 645000 or complete the requested information and one of our team will get back to you soon. We look forward to speaking with you.  Please note: If you are an EU resident, we are unfortunately unable to offer our services to you at present.

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Contact Us

Give us a call today on +44 (0)1624 645000 or please complete the requested information and one of our team will get back to you soon. We look forward to speaking with you.

Our office hours are weekdays from 8am to 8pm UK time, except for UK public holidays.

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IMPORTANT

Beware of scams using Nedbank Private Wealth’s name.

 

Have you received an email or SMS claiming to be from Nedbank Private Wealth, inviting you to open an account?

 

Don’t be tricked – Nedbank Private Wealth never contacts members of the public directly, and will never use email or text messages to ask you for your bank details or sensitive personal information.

 

We are aware of scams using our name and those of our staff. These are usually intended to convince you to send money to the scammers, who use our name because it sounds legitimate.

 

If you are in any doubt about whether an email or SMS in our name is legitimate, please speak to your private banker, or call the telephone numbers on the “Contact us” page.