Banking FAQs

Banking FAQs

Answers to the questions we are most frequently asked.

What is private banking?

Bespoke banking and wealth management services for high-net-worth individuals, tailored to their banking needs.

What makes you stand out?

We plan your banking around your personal circumstances and tailor our services to match your unique needs.

What products and services do you offer?

We offer a wide range of wealth services at Nedbank Private Wealth. These include current account, fixed term deposit, Visa Platinum debit card and foreign exchange services.

Why choose us?

Our boutique size enables us to deliver a highly responsive and personalised approach tailored to suit your needs.

What foreign exchange services do we offer?

We provide a range of foreign exchange services such as spot foreign exchange, forward foreign exchange transactions and forward exchange orders.

Why open an account with us?

We offer a range of accounts with features and benefits tailored to meet the needs of our private clients. Our team of experts will help find the right account for you, tailored to your unique requirements.

Why use our Fixed Term Deposit?

Our fixed term deposits are available in GBP, USD, EUR, and ZAR. It enables you to earn more from low-risk, short-term cash deposits in any currency.

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Do I have to use Face ID/Touch ID/Android fingerprint?

You do not have to use Face ID/Touch ID/ Android fingerprint. This can be turned on or off at any time in the app settings.

Is your online banking platform safe?

Whenever you log in to our online wealth services, you can be reassured that you are on a secure, encrypted session and can message our team with confidence.

What can I do online and on the app?

You can see a consolidated overview of your wealth, make payments and transfers, execute foreign exchange transactions, and analyse the investment performance of discretionary managed portfolios – all in one place.

Why choose our online banking service?

Convenient access to your financials 24/7. Make payments and transactions, as well as foreign currency exchanges, quickly and securely.

What are the advantages of international banking?

International banking gives our private customers the convenience and ability to access safer banking jurisdictions and banks overseas.

What private banking services do we offer to expats?

We can help you with private banking, borrowing (against a property or investments), investments, wealth planning and wealth structuring.

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Where are our offices located?

We have offices in London, Jersey and Isle of Man and our representative office in Dubai. Providing a highly personalised service and can manage client’s assets across jurisdictions.

Why choose us?

Because we’re boutique, while being part of a larger financial services group, we believe we offer the best of both worlds – financial security and a balance sheet to support you.

How can I learn more about foreign exchange?

Find out more information on our Foreign exchange page or give us a call on +44 (0)1624 645000 where we will be happy to answer your questions.

Are there risks involved in foreign exchange?

There are risks associated with foreign exchange but with our help, we can help to mitigate those risks for you.

What is foreign currency exchange?

Quite simply, foreign exchange is the value of one currency in relation to another, for example, how many US dollars you get for your sterling.

Why choose our foreign exchange service?

Our foreign exchange service can help with your wider banking needs. Our team of experienced treasury professionals can work with you and your private banker to deliver a range of foreign exchange solutions.