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Cookies policy

This policy provides information about what cookies we use to support the website’s functionality, and what information they are looking to collect.


This provides information about cookies and how they are used on the website.

We are committed to protecting your privacy during your visits to the website and recognise it is our responsibility to hold your information securely and confidentially.

As with most websites, we use cookies to improve your experience on the website. We do not link the information that we store in cookies to any information you submit, while on our website, that can personally identify you. If you choose to opt out of cookies, you may still use our website, but your ability to use some areas may be limited and your experience may be affected.

Cookies are small files which are stored on a user’s computer and hold data relating to a specific website. Cookies are placed on the user’s computer by that website and accessed each time a user browses the site.

We primarily use cookies to collect data to help us improve our website by understanding which parts of the website are used, for how long, how users navigate between pages and what people click on. They also remember your preferences, and generally aim to improve your online experience.

In most cases, cookies only provide anonymised information, and you will diminish your browsing experience by disabling them.

If you delete cookies relating to this website, you will have to reset your preferences, including those for cookies, and you will be treated as a first-time visitor the next time you visit the website.

We would like you to know which cookies we employ, why we use them, and give you the option to opt-out of us using them on your device. The different types of cookies that we typically use include:

Session cookies Only last for the duration of your visit and are deleted when you close your browser.
Persistent cookies Remain after you have closed your browser and allow a website to remember your actions and preferences.
Strictly necessary cookies Essential in order to enable you to move around the website and use its features. Without these cookies, we will not be able to connect you to our website properly.
Performance cookies Collect information about how visitors use a website, for instance which pages visitors go to most often or regularly. These cookies don’t collect information that identifies a visitor although they may collect the IP address of the device used to access the site. All the information these cookies collect is anonymous and is only used to improve how a website works, the user experience and to optimise advertising.
Functional cookies Allow the website to remember choices you make (such as geolocation or client investor type). They may also be used to provide services you have requested such as watching a video. The information these cookies collect is anonymised (i.e. it does not contain personal information) and they do not track your browsing activity across other websites
Targeting cookies Collect several pieces of information about your browsing habits. They are usually placed by advertising networks. They remember that you have visited a website and this information is shared with other organisations such as media publishers. These organisations do this in order to provide you with targeted adverts more relevant to you and your interests.
First and third-party cookies Whether a cookie is a first or third-party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies such as Facebook, Google, X (Twitter), and YouTube. Nedbank Private Wealth uses both first party and third-party cookies.

More details on the first and third-party cookies we typically use are listed here.

Google Analytics

These cookies monitor website traffic, allowing us to optimise our website for search engines and evaluate how easy it is to find our website. All information is recorded anonymously, and does not provide or share any user-identifiable information. The Google Analytics Advertising Features implemented are (i) remarketing with Google Analytics; and (ii) Google Analytics demographics and interest reporting to help understand our demographics and users’ interests – again on an anonymised basis. For further information, please see the Google Privacy Policy.

Cookie name Purpose Expiry date
_ga This cookie is used to help us count how many people visit the website by identifying whether you’ve visited us before: 2 years
_gid This is another tracking cookie, and more details are available on the URL above. 24 hours
_gat _utmt These cookies are used to manage the rate at which page view requests are made. 10 minutes
_utma This cookie is used to count how many unique visitors there are to the website. 2 years
_utmb This works with _utmc to determine whether a visit has timed out and to track activity during your visit. 10 minutes
_utmc This cookie works with _utmb to calculate when you close your browser. When you close your browser
_utmz This tells us how you reached our website. 6 months

If you don’t want your information collected in this way, you can use Google Ad Settings to opt out of display advertising or use Google Browser add-on to opt out of Google Analytics.

Google Ads conversion tracking

We use the conversion tracker cookies to help us determine how many of the people who clicked on our Google Ads end up contacting us via the website. This tracking cookie is set on your browser only when you click on a Google Ad and help us increase the website’s effectiveness for our visitors. These cookies do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice for more information about Google Conversion Tracking and how to opt-out

Google Ads Remarketing

We use Google Ads Remarketing which uses cookies to help us manage targeted online advertisements to people who previously visited our website. Google uses this information to carefully display Nedbank Private Wealth on third party websites across the internet. These cookies do not contain information that can identify you personally. Again, please refer to the Google Advertising Privacy Notice for more information and how to opt-out.

Social media

This website uses Facebook, LinkedIn and X (Twitter) remarketing services to create interest in our content, products and services to people who previously visited our website. Any data collected will be used in accordance with this privacy policy, and the social network’s privacy policy.

Details as to how you may opt-out of receiving these cookies are found in the links below:

Cookie name
Facebook LinkedIn X (Twitter)
Privacy policy
Facebook LinkedIn X (Twitter)

Video analytics

A cookie is placed on your computer or device by Vimeo when you watch one of our videos to collect analytics, for example how long a video was watched in aggregate, as well as tracking information. This cookie will remain on your computer or device for 2 years.

“Do not track” signals

Some web browsers may transmit “do not track” signals to the websites and other online services with which your browser communicates. There is no standard as to how these are governed and what, if anything, websites should do when they receive these signals. We currently do not take any action in response to these signals. If, and when, a standard for responding is established, we may revisit our policy about responding to these signals.

Amending cookie preferences

You may accept or refuse cookies from the website, at any time, by changing the settings in your browser. Please be aware that if cookies are disabled, not all of the features of this website may operate as intended.

For help, go to the help section on your browser provider’s own website. For further information about cookies, we recommend you visit

Notice of policy changes

From time to time, Nedbank Private Wealth may change the cookies policy. The effective date of this policy, as stated below, indicates the last time our policies were revised or materially changed, and are subject to change without notice. All amended terms automatically take effect after they are published on this page, unless a change in any applicable law requires an amendment. You are responsible for periodically reviewing our policies to check for any changes. Please check the date below to determine whether there have been changes since you last time you reviewed the policy.

By accessing and using this website you consent to the use of your information for the purposes set out above.

Effective date

This cookie policy was last updated on 17 October 2023.