Online access to your finances

Manage your money 24/7 using our mobile app and online banking services. Or chat to our team using the secure chat app, Qwil Messenger.

As a client, we want you to make payments and transactions, as well as foreign currency exchanges, quickly and securely. Our mobile app and online banking service enable you to access your finances at your convenience.


Sign up for both, if you haven’t already, by downloading and completing one form, and emailing it to your private banker. There is also a guide to help you install the app below.

Our mobile app

Take a look at our mobile app and see how it can help you with your finances.

How to access the app

Download the app

The Nedbank Private Wealth International app is regularly updated with new features and functionality.

Please note that some of the functionality differs for international and South African accountholders.

If you have any further questions, or if you need additional assistance, please contact our client services team on +44 (0)1624 645000, or use the contact form linked at the bottom of the page. We are available from Monday to Friday between 8am and 8pm (UK time), except for UK public holidays.

Payments and foreign exchange transactions are actioned during UK business hours only.

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Online banking service

To make your life simpler, wherever you are, whenever you wish, our online banking service provides convenient and secure access to your wealth. Managing your money becomes quick and easy, with the ability to view your accounts, make payments, transfers, and foreign exchange transactions all in one place.


Whenever you log in to our online banking service, you can be reassured that you are on a secure, encrypted session and can message our team with confidence. You can sign up for our online banking service along with our mobile app to offer the most flexible access to your wealth.


If you are not already signed up for our online banking service, please contact your private banker to find out more.

Professional online banking service

Our professional online banking service provides intermediaries and companies with the flexibility to view their clients’ accounts, statements and valuations online. Managing clients’ wealth is made easy with the ability to make payments, internal, domestic and international transfers, as well as execute foreign exchange transactions. A comprehensive range of reporting services offers the means to create and export client information as and when required.


If you are not already signed up for our professional online banking service, please contact your private banker to find out more.

Qwil Messenger

Clients are used to accessing chat apps with family and friends. Qwil Messenger now allows you to do the same, securely, with our team. It is designed to reduce the risk of financial fraud and crime, while allowing access to timely information, and is free to use regardless of your location.

Qwil Messenger has been designed to work seamlessly on both mobile and desktop. Chats are synchronised across all of your devices, and you can sign in from as many devices as you like, all at the same time. The app also allows you to bring in other trusted advisers to facilitate an easy flow of communication.

A private banker using Qwil on a mobile phone
Our private bankers can also access additional functionality to attach documents, such as statements and investment valuations, and send these to you without the need to password protect the document (which is needed for email).
Access to Qwil is by invitation only. Please contact your private banker to find out more.

Get in touch

If you are interested in becoming a client, please complete the form via the ‘become a client’ button below. Alternatively, if you are already a client, or if you have a question about how we help clients in particular circumstances, please use the ‘contact us’ button.


We will get back to you as soon as we can during office hours, which are Monday to Friday, 8am to 8pm (UK time), except for UK public holidays.

Become a Client

Thank you for your interest in Nedbank Private Wealth. Please call us on +44 (0)1624 645000 or complete the requested information and one of our team will get back to you soon. We look forward to speaking with you.

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Contact Us

Give us a call today on +44 (0)1624 645000 or please complete the requested information and one of our team will get back to you soon. We look forward to speaking with you.

Our office hours are weekdays from 8am to 8pm UK time, except for UK public holidays.

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