Change of address

Changing address within the same country (UK, Isle of Man, Jersey & Guernsey)

If you are changing address within the same country (UK, Isle of Man, Jersey & Guernsey), you can update your information via one of the following methods:

• Secure Online Message (via the Online Wealth Services app)
• By completing the Change of Address form which you can download. Once completed, please send by post to the address on the form. Alternatively, if you would prefer to complete this form via DocuSign, please contact our client services team
• By contacting our client services team on the details below:
  • If calling from the UK: 0800 289936
  • If calling from South Africa: 0860 507090
  • If calling from the rest of the world: +44 (0)1624 645000

Please note that additional documentation and/or information might be requested following your initial request. This might include, but is not limited to, an updated proof of address document.

 

Changing address within the same country (outside the UK, Isle of Man, Jersey & Guernsey)

If you are changing address within the same country (outside the UK, Isle of Man, Jersey & Guernsey), you can update your information via one of the following methods:

• Secure Online Message (via the Online Wealth Services app)
• By completing the Change of Address form which you can download. Once completed, please send by post to the address on the form. Alternatively, if you would prefer to complete this form via DocuSign, please contact our client services team:
  • If calling from the UK: 0800 289936
  • If calling from South Africa: 0860 507090
  • If calling from the rest of the world: +44 (0)1624 645000

Please note that additional documentation and/or information might be requested following your initial request. This might include, but is not limited to, an updated proof of address document.

 

Changing address to a different country

If you are changing address to a different country, you can update your information via one of the following methods:

• Secure Online Message (via the Online Wealth Services app)
• By completing the Change of Address/Client Update form which you can download. Once completed, please send by post to the address on the form. Alternatively, if you would prefer to complete this form via DocuSign, please contact our client services team:
  • If calling from the UK: 0800 289936
  • If calling from South Africa: 0860 507090
  • If calling from the rest of the world: +44 (0)1624 645000

Please note that an updated proof of address document and Client Update form will always be required when changing address to a different country.