Despite these hurdles, we were determined to ensure Mr A received an exceptional outcome from us.
Our clients' outcome
Despite these hurdles, we were determined to ensure Mr A received an exceptional outcome from us.
His £500,000 loan request was within our Lombard criteria, with a loan-to-value ratio below 50%. So, to resolve the affordability question, we looked at Mr A’s remuneration history from the previous three years, paying special attention to his profit distributions. These records demonstrated suitable earnings to support his application, even after applying significant safety margins, and our Credit Risk team were able to approve the request. The team then closely monitored the transfer process to ensure the facility’s drawdown could proceed, enabling the timely transfer of funds on the same day to meet the client’s deadline.
On deadline day, everything went seamlessly. The asset transfer completed first thing in the morning, and just a few hours later, we confirmed the drawdown and transferred the funds. Most importantly, Mr A was able to make his investment on time.
As a new client, Mr A was delighted with how quickly and smoothly we handled his request. What could have been a stressful experience became a demonstration of our commitment to understanding his needs and finding solutions, even under pressure.
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Any examples of investments and structures used are for illustrative purposes only. This case study does not constitute an invitation or inducement to buy any financial investment or service. None of the content constitutes advice or a personal recommendation. Individuals should seek professional advice, based on their jurisdiction and personal circumstances, before making any financial decision.

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