Managing your own investments

When completing a dealing instruction, ensure all required fields are completed, with accurate and clear information.

Below is a guide to help you:

• SEDOL/ISIN/Ticker: This is the security identifier for the asset. If you already hold the asset, use the SEDOL number shown in your portfolio. If you don’t already hold the asset you will need to search online for the SEDOL or TICKER. We are unable to accept an order without a security identifier
• Buy/Sell/Switch: Specify whether you want to buy sell or switch shares. To ‘switch’ is when you sell your holding in one fund or share class and buy back another in the same fund range, if required, a foreign exchange can be arranged by our dealers.
• Order Size / Investment Order Amount: Choose either the cash amount of the shares or the number of units. You will need to confirm the currency as well as the amount.
• Stock Name: The full security description, including the class and whether it’s income or accumulation.
• Currency of Asset: The currency in which the asset trades.
• Client Settlement Currency: The settlement account currency account you wish to utilise for trading purposes NB: FX arrangements can be made.
• Market Order: Trades at the next available market price.
• Limit order pricing:
  • • Specify a minimum sell price or maximum buy price.

Options include:

• Good for the day: Lapses when the market closes.
• Good Until Cancelled ‘GTC’: Remains active until you cancel or the order executes.
• Good until a specified date: Tick the GTC box and add a date in the special instructions box. The trade will remain valid until the date you specify. *updates will be emailed daily for all limit orders.*

• Funds: Trades occur at the NAV (Net Asset Value) price set after the cut-off time for fund dealing (limit pricing is not applicable).
• Percentages: Only use percentages for full buy/sell orders (e.g., 100%).
• Switches:
  • Switches between funds within the same fund house are treated as a single instruction.
  • Switches between different fund houses and fund management companies are processed as separate buy and sell orders.
• Good for the Day: All orders (bond and equity orders) are placed on a good for the day basis unless otherwise instructed and will lapse if unfilled, a new dealing form will be required if you wish to renew your order.
• Good Until Date GTD: – We accept limit orders and low volume orders until a date as specified by the client, once the expiry date is reached your order will lapse if unfilled and a new dealing form will be required if you wish to renew your order.
• Good Until Cancelled GTC: We accept limit orders and low volume orders until cancelled or executed.

1. Download the correct dealing Instruction: Choose the appropriate form based on your account type.
2. Complete the instruction: Use the detailed guide above to ensure all fields are accurate.
3. Submit your instruction: Send the completed form to our investment dealing desk [email protected].
4. Confirmation: Once the trade is executed, your contract note or investment trade confirmation will be available via our online wealth services and mobile app. Alternatively, you can receive the contract note in the post, if you have opted into this service.

To request a DocuSign link, email  [email protected] requesting a DocuSign link. Include your account in the email. You will receive an email back.

NB: Only available for personal accounts.

• Call our team on +44(0)1624 645022 between 8am & 5pm GMT.
• You will be asked to confirm your account number, we will then need to identify you.
• Log in to your account view the contract note.

Simply start a chat with our Dealing Team using Qwil Messenger to place a trade. To find out more about Qwil Messanger click here.

The dealing desk is open from 8am until 5pm (UK time) Monday to Friday on [email protected] or via phone +44 (0)1624 645022 .