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June’s business update amid COVID-19

This is the latest update as to how we, as a business, are operating as a result of the lockdown restrictions stemming from the coronavirus pandemic.
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Published 1 June
1 min

As we edge ever closer to a state of normality, we continue to wish you and your family well.

Since our previous update, in late April, we have begun to see further positive signs as a result of government initiatives and the rollout of the vaccination programmes. As always, if there is anything we can do to make this challenging time easier for you, please get in touch.

What is the current situation?

  • The Isle of Man office is fully staffed and banking operations continue as normal. The office is open and we welcome clients to visit as required.
  • In Jersey, our staff are back in the office and the office is open to visitors.
  • Around 50% of the UK team are now back in the office, on a rotational basis, but the office remains closed to visitors for the time being.
  • The Dubai team continue to work from the office while adhering to government guidelines.
  • In Guernsey, the lockdown has finished and the business is operating as normal in the office.

Business as usual

Things are really starting to normalise in the locations where we are situated, and we hope it will stay that way in the future. In the meantime, we are well positioned for any further lockdowns that might occur.

All our staff remain vigilant in respect of potential fraud attempts – keeping our clients and their money safe from fraudsters who may be attempting to take advantage of the coronavirus pandemic. Our protect yourself from fraud page has advice on keeping your money safe from fraudsters

What does this mean for clients?

It is business as usual across our organisation. However, we encourage clients to use our mobile app or online banking service for payments, transfers and foreign exchange. This is the fastest and most secure way of transacting. 

Clients can get in touch with their private bankers or relationship managers, in the usual way, by telephone, email, or Qwil chat. Alternatively, clients can contact our client services team by email on client.services@nedbankprivatewealth.com or call +44 (0)1624 645000 between 8am and 8pm from Monday to Friday (except for UK bank holidays).

Nedbank Private Wealth’s overriding priority remains the health and safety of our staff, clients and communities while  protecting our clients, advise them with integrity, and making their lives easier.

If you would like to find out more about how we continue to operate, please contact your private banker or our client services’ team on +44 (0)1624 645000.

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Get in touch

If you are interested in becoming a client, please complete the form via the ‘become a client’ button below. Alternatively, if you are already a client, or if you have a question about how we help clients in particular circumstances, please use the ‘contact us’ button.


We will get back to you as soon as we can during office hours, which are Monday to Friday, 8am to 8pm (UK time), except for UK public holidays.

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Thank you for your interest in Nedbank Private Wealth. Please call us on +44 (0)1624 645000 or complete the requested information and one of our team will get back to you soon. We look forward to speaking with you.  Please note: If you are an EU resident, we are unfortunately unable to offer our services to you at present.

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Please call us today on +44 (0)1624 645000. Our office hours are weekdays from 8am to 8pm (UK time), except for UK public holidays.

 

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